GeometricStudio.com Order Information

Thank you for your business and ordering with us at GeometricStudio. We are happy to have CafePress.com provide your order fulfillment for the best in service and quality. A brief description of the shipping details is outlined here. While our designs
are made with love in the USA we ship anywhere you are in the world. To find out more about shipping and about your order please call customer service toll-free at: 1.877.809.1659 M-F 9a-9p EST. Check with CafePress for any updates or changes to their policies not listed below.

Shipping Times
You can see the estimated arrival dates of your order during checkout. To calculate the estimated arrival dates, we add the time it takes to process your order before it ships plus the time it takes to arrive at your shipping address after it leaves our warehouse.

Most packages in your order can be tracked via our shop at GeometricStudio. It may take up to 1 business day for your information to be posted on the shop website from the date your order is shipped. Order tracking is available for orders placed within the last 60 days. Sign in to your account to track a shipped order.

We're sorry, at this time we cannot provide tracking information for international shipments.

Please note:
GeometricStudio via CafePress does its best to ensure your delivery arrives on time. However, delivery dates are not guaranteed and your order may arrive after the estimated arrival date for various reasons, including unforeseen delays.

For example, your order may arrive after the estimated arrival date you see in checkout for any of the following reasons:

  • Order contains items with longer than 2 day processing time, except books
  • Large orders that have more than 100 items may require longer processing time
  • Delivery is to a P.O. Box or APO/FPO address
  • Delivery is outside the 48 continental United States GeometricStudio.com Order Information
  • Delays for Canada and International orders due to customs clearance
  • Problems with uploaded designs or media that do not meet our recommended requirements encountered during processing of your order

Shipping Methods
We offer several shipping methods to choose from. You will see which shipping methods are available for your shipping address during checkout.

Depending on where your order is shipped, the following shipping methods and estimated arrival times may be available:

  • Economy
    Usually arrives in 7 - 9 business days
  • Standard
    Usually arrives in 4 - 6 business days
  • Premium
    Usually arrives in 3 - 4 business days
  • 1 Day
    Order by noon EST, get in next business day
  • Canada
    Usually arrives in 11 - 15 business days
  • International
    Usually arrives in 11 - 15 business days

1 Day Shipping
Most items ordered by noon EST on a business day will arrive next business day. Orders placed after noon EST will arrive in 2 business days. Large orders that contain more than 100 items, books and other items that may require longer processing times will arrive the next business day after they are processed and shipped.

Shipping Costs
We calculate shipping cost for each shipping method based on the type and quantity of items in your order. For instance, an order that contains 2 single magnet items costs less to ship than an order containing a magnet item and a framed print item.

You will see the shipping and handling charges in the cart and checkout. In general, shipping and handling charges are as follows:

All items (except single Magnets, single CDs, single Stickers, single Buttons, and single Greeting Cards).

Shipping:
Economy
First Item Cost: $5.00 USD
Additional Item: $0.40 USD

Standard
First Item Cost: $7.00 USD
Additional Item: $0.40 USD

Premium
First Item Cost: $13.00 USD
Additional Item: $2.00 USD

1 Day
First Item Cost: $20.00 USD
Additional Item: $5.00 USD

Canada
First Item Cost: $6.00 USD
Additional Item: $3.00 USD

International
First Item Cost: $7.00 USD
Additional Item: $4.00 USD

Orders placed that include Posters, Yard Signs, Banners and Framed Prints are shipped in separate packages. If your order contains a Poster, Yard Sign, Banner or Framed Print and another item, you will be charged 2 first item shipping costs.

In most cases, Economy shipping is not available for orders of more than 5 items due to our carrier's weight restrictions.

Examples for Economy shipping:

  • Shipping 2 T-Shirts will cost $5.40 ($5.00 first T-Shirt + $0.40 additional T-Shirt
  • Shipping a T-Shirt and a Poster will cost $10.00 ($5.00 first TShirt + $5.00 first Poster)
  • Shipping 2 T-Shirts and 2 Posters will cost $10.80 ($5.00 first TShirt + $0.40 additional T-Shirt + $5.00 first Poster + $0.40 additional Poster)

Orders that contain ONLY single Magnets, CDs, single Stickers, single
Buttons, single Greeting Cards:

Shipping:
Economy
First Item Cost: $1.00 USD
Additional Item: $0.30 USD

Standard
First Item Cost: $7.00 USD
Additional Item: $0.40 USD

Premium
First Item Cost: $13.00 USD
Additional Item: $2.00 USD

1 Day
First Item Cost: $20.00 USD
Additional Item: $5.00 USD

Canada
First Item Cost: $3.00 USD
Additional Item: $0.50 USD

International
First Item Cost: $4.00 USD
Additional Item: $0.50 USD

Examples for Economy Shipping:

  • Shipping a CD and a single Magnet will cost $1.30 ($1.00 first CD + $0.30 additional Magnet)
  • Shipping a CD and a poster (when they become available) will
    cost $6.00 ($1.00 first CD + $5.00 first poster)


Canada & International Orders
GeometricStudio via CafePress does offer shipping to Canada and other countries outside the U.S. However, you may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance are the responsibility of the recipient. Customs policies vary widely from country to country; please contact your local customs office for further information. Additionally, when ordering from us via CafePress, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Customs forms for all international packages list the value of your order's contents by product type. For instance, orders containing a 10 pack of Round Magnets and a single Rectangle Magnet will be listed in a way similar to the following example:

  • 1 Rectangle Magnet value: $5.49 USD
  • 10 pack Round Magnets value: $ 15.99 USD

Multiple Shipments
The items in your order may arrive in different shipments. Depending on the type, quantity and weight of items in your order, we may pack and ship them in different packages to ensure that they arrive on time and undamaged. Most packages are trackable via the carriers' websites. Sign in to your account to track an order. Packages that are trackable will have a 'Track' button on the Order History and Order Detail page.

Returns & Exchanges
GeometricStudio via CafePress offers a 30-day money back guarantee on all products. If you would like to return or exchange an item, please contact support@cafepress.com for a request form, and CafePress will send you an RMA and instructions on how to send the item(s) back. Shipping charges are not refundable. Please follow the RMA instructions to get the quickest service. Thank you.

CD Return Policy
CD Collections purchased at GeometricStudio can be returned within 30 days of receipt of shipment via our CafePress Returns Center (Toll free: 1.877.809.1659). CD Collections must be unopened and still in their plastic wrap.

Defective CDs will be exchanged for the same CD Collection title.

Thanks again for your business and shopping with us!

Be inspired. Be well.

Wil & Tea Stegenga for GeometricStudio.com
“Art with Heart”

  
 
 
 
© 2009 Wil & Tea Stegenga for GeometricStudio.com